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Why might workers at the DMV be less pleasant than baristas at Starbucks?

A. Because workers at the DMV are instructed to be unpleasant for auditing purposes.
B. Because the work that the DMV does is more serious than the work that Starbucks does.
C. Because more customers mean more profit at Starbucks, but not at the DMV.
D. Because Starbucks has a lot of market power in the market for specialty coffee drinks.

Answer :

Final answer:

Workers at the DMV may be less pleasant than baristas at Starbucks due to the serious nature of their work and the different business models between the two organizations.

Explanation:

The reason why workers at the DMV may be less pleasant than baristas at Starbucks is because of the nature of their work and the different business models of the two organizations. Firstly, workers at the DMV deal with more serious matters such as issuing identification documents and registering vehicles, which can be stressful for both the workers and the customers. On the other hand, baristas at Starbucks focus on providing customer service and making coffee drinks, which is generally a more enjoyable and less complex task. Additionally, Starbucks operates in a competitive market where they aim to attract customers and generate profit, so they prioritize customer satisfaction. In contrast, the DMV is a government agency that does not face the same market pressures, and its primary goal is to accurately process transactions rather than providing a pleasant experience for customers.

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