We appreciate your visit to What term refers to any obstacle or inconvenience in the buying process that can cause potential customers to abandon their purchase Select the best answer. This page offers clear insights and highlights the essential aspects of the topic. Our goal is to provide a helpful and engaging learning experience. Explore the content and find the answers you need!
Answer :
Final answer:
The term 'Customer friction' refers to obstacles in the buying process that may cause customers to abandon their purchases. Addressing issues like complicated checkouts and hidden fees is essential for improving customer experience. Understanding and minimizing customer friction can significantly increase conversion rates.
Explanation:
Understanding Customer Obstacles in Purchasing
The term that refers to any obstacle or inconvenience in the buying process that can cause potential customers to abandon their purchase is known as Customer friction. This concept is crucial in understanding what hinders customers from completing transactions.
Customer friction can arise from various factors, such as:
- Complicated checkout processes
- Lack of payment options
- High shipping costs
- Poor website usability
Addressing these areas can help businesses enhance the purchasing experience and increase conversion rates.
Examples of Customer Friction
For instance, if a customer encounters an overly complex checkout page that requires too many steps, they may choose to abandon their cart rather than complete the purchase. Similarly, if they find hidden fees during payment, this can lead to frustration and result in leaving the site altogether.
Learn more about Customer Friction here:
https://brainly.com/question/43292901
Thanks for taking the time to read What term refers to any obstacle or inconvenience in the buying process that can cause potential customers to abandon their purchase Select the best answer. We hope the insights shared have been valuable and enhanced your understanding of the topic. Don�t hesitate to browse our website for more informative and engaging content!
- Why do Businesses Exist Why does Starbucks Exist What Service does Starbucks Provide Really what is their product.
- The pattern of numbers below is an arithmetic sequence tex 14 24 34 44 54 ldots tex Which statement describes the recursive function used to..
- Morgan felt the need to streamline Edison Electric What changes did Morgan make.
Rewritten by : Barada
