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Answer :
Final answer:
When preparing patients for a new patient portal, address how the portal will improve their quality of life, ensure cost-effective healthcare, and protect their privacy. Critical questions involve enhancements to patient care, cost management, and privacy safeguards.
Explanation:
Preparing patients for changes to a new customer portal, especially when it comes to health records, requires thorough planning and communication. Patients should be well-informed about how the portal will affect their quality of life, the costs of treatments and diagnoses, and the risks to individual privacy. Here are three critical questions to consider when developing policies for the new portal:
- How will the patient portal enhance the quality of life for patients by providing timely access to their health records and facilitating communication with healthcare providers?
- In what ways can the system ensure the cost-effectiveness of treatments and diagnoses without compromising patient care and access to necessary information?
- What measures will be implemented to safeguard individual privacy and security of health information within the patient portal?
Addressing these questions is pivotal in preparing policies that will govern the use of the new patient portal while balancing critical aspects of healthcare delivery.
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