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The primary care provider has implemented the use of a patient portal for clients. A client diagnosed with hypertension 5 years ago has been struggling with adherence to the plan of care and, as a result, had uncontrolled hypertension. Reminders about appointments, medication adherence, and lab results are frequently sent to the client via email and text messages from the patient portal. The client, in turn, has been using the patient portal to research information about his disease, diet, exercise, and medications.

After several months, what benefits might the client experience as a result of engaging with the patient portal?

Select all that apply.

Answer :

Engaging in the patient portal provides benefits such as improved adherence, access to health information, engagement in care.

Improved medication adherence: With reminders about medication adherence sent via email and text messages, the client is more likely to adhere to the prescribed plan of care, leading to better control of hypertension.

Better access to health information: By using the patient portal to research information about their disease, diet, exercise, and medications, the client gains a better understanding of their condition and can make informed decisions about their health.

Increased engagement in their own care: The client's active use of the patient portal demonstrates their involvement and engagement in managing their health. This can lead to increased motivation and responsibility for their well-being.

Timely access to lab results: By receiving lab results through the patient portal, the client can promptly review and monitor their health status, enabling early detection of any abnormalities or changes that may require further action.

Convenient communication with the healthcare provider: The client can communicate with their primary care provider conveniently through the patient portal, facilitating easy access to ask questions, seek clarifications, or discuss concerns related to their condition.

Therefore, the client would experience improved medication adherence, better access to health information, increased engagement in their care, timely access to lab results, and convenient communication with their healthcare provider through the use of the patient portal.

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