College

We appreciate your visit to Many retail establishments use mystery shoppers to provide managers with feedback on how well their service employees perform A mystery shopper is a person who. This page offers clear insights and highlights the essential aspects of the topic. Our goal is to provide a helpful and engaging learning experience. Explore the content and find the answers you need!

Many retail establishments use mystery shoppers to provide managers with feedback on how well their service employees perform. A mystery shopper is a person who is hired to pose as a typical customer and complete a report that rates various aspects of their shopping experience.

The following table shows mystery shopper ratings for cleanliness of 3 retail stores on a scale of 1-20. Consider the shoppers as blocks and each store they visit as the different treatments.

Find the mean of the block for shopper #1.

| Shopper | Walmart | Starbucks | The Gap |
|---------|---------|-----------|---------|
| 1 | 12 | 17 | 13 |
| 2 | 16 | 18 | 17 |
| 3 | 14 | 17 | 17 |
| 4 | 18 | 20 | 19 |

(Note: This data corresponds with worksheet tab, Q17, in the Exam 2 Excel file in Canvas. You will use this table for Q17-Q23.)

Answer :

Final answer:

The mean rating for shopper #1, given the ratings for Walmart, Starbucks and The Gap, is calculated to be 14.

Explanation:

In order to calculate the mean score of the block for shopper #1, we need to find the sum of the ratings for all three stores and then divide them by the number of stores. For shopper #1, the ratings were 12 for Walmart, 17 for Starbucks, and 13 for The Gap. So, the mean can be calculated as:

Mean = (Walmart + Starbucks + The Gap) / Number of Stores

Mean = (12 + 17 + 13) / 3 = 14

So, the mean rating for shopper #1 is 14.

Learn more about Mean here:

https://brainly.com/question/32703211

#SPJ11

Thanks for taking the time to read Many retail establishments use mystery shoppers to provide managers with feedback on how well their service employees perform A mystery shopper is a person who. We hope the insights shared have been valuable and enhanced your understanding of the topic. Don�t hesitate to browse our website for more informative and engaging content!

Rewritten by : Barada