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Which of the following is a root cause analysis technique?

A. Affinity Diagrams
B. Five Whys
C. Statistical sampling
D. Scatter diagrams

Answer :

Final answer:

The root cause analysis technique among the given options is Five Whys, which involves asking 'why' multiple times to identify the underlying cause of a problem.

Option B is correct.

Explanation:

The root cause analysis technique among the given options is Five Whys. This technique involves asking 'why' multiple times to identify the underlying cause of a problem. By repeatedly asking 'why,' you can dig deeper into the root cause of the issue, rather than just treating the symptoms.

For example, if a car won't start, you might ask 'why?' The answer might be 'the battery is dead.' Then you ask 'why?' again, and the answer might be 'the alternator is not charging the battery.' This process continues until you reach the root cause, which in this case could be a faulty alternator.

In comparison, Affinity Diagrams are a method for organizing and categorizing information, Statistical sampling is a technique used in data analysis, and Scatter diagrams are used to show the relationship between two sets of data.

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