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As a student in the Principles of Management class at Ama Ghana University, you are expected to gain experiential knowledge to solve real-life business problems after graduation. To achieve this, the 2020 class has been divided into ten groups, each working in a management capacity with ten consulting companies in the Greater Accra Region.

Your group works with San Consulting, a project management company specializing in real estate construction and management consulting. Despite the firm's twenty years of experience and reputation for quality service, you've observed that many management practices have not evolved to meet changing business needs. The accountant confirmed this issue at the last general meeting, noting that a percentage of San's profit margin is being lost due to these outdated practices. She cited an example where the surveying department spent eight labor hours generating data already produced two weeks earlier by another unit, illustrating a waste of effort and a recurrent problem.

Additionally, the rising demand for San Consulting's services has placed significant pressure on the five managers, whose roles are not clearly defined. For instance, you have noticed that these managers perform duties in the operations department and other units within the firm, preventing them from effectively fulfilling their responsibilities due to the inefficient organizational structure.

Your group is expected to write a report to the top-level management team analyzing the situation in the firm. Address the following questions:

1. Which of the four main management functions is/are not operating as it/they should within the firm? (3 Marks)

2. What recommendations will you make in your report to help ensure that this situation or similar ones do not occur again? (4 Marks)

3. If the top-level management team accepts your recommendations, how can their effectiveness be evaluated three months after implementation? (4 Marks)

4. Discuss the organizational structure currently used by San Consulting. Would you recommend continuing with this structure? If yes or no, present four factors that influenced your decision regarding the right organizational structure for San Consulting. (5 Marks)

5. Identify and discuss the main problems the firm is likely to experience if the current structure is continued or if a new structure is implemented. (5 Marks)

1B) Akwamba stated, "Organizations cannot be successful if managers fail to pay attention to the forces in the external environment." Do you agree or not? Justify using practical examples. (9 Marks)

Answer :

Answer:

The organization structure is not clearly defined, Managers are performing duties in various departments at a time.

Explanation:

San Consulting is one of the finest consulting firm in the Greater Accra Region. The firm is always a first choice for individuals who want to pursue their career in business. The Organizational structure of San Consulting is not clearly defined. San's profits are falling because management practices are not according to the other competitive organizations. The managers working at San are facing excess workload and pressure for their work. Their job descriptions is not clearly defined and they are forced to work in multiple departments at the same time due to which they are losing focus on their own work.

Questions 1: Planning, organizing, leading and controlling

Question 2: The organizational structure needs to be set and every employee should have their defined job role so they are able to complete work with efficiency.

Question 3: The profits of San consulting will rise as there will be less duplication of work and every employee will be able to focus on their own task and will work with efficiency.

Question 4: Matrix. The matrix organizational structure is not suited in this organization. The right organizational structure for San consulting will be Functional Structure.

Question 5: (i) The profits for San Consulting will decline

(ii) The profit will rise because employee will focus more on their specific tasks.

1B. Yes agree. The managers need to focus on the external environment as well to identify the opportunities and threats present which can stimulate changes for the organization.

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Rewritten by : Barada