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Which of the following statements most clearly and thoroughly defines the current problem that Tasha's team needs to solve by developing a new system?

A. The company needs a new order processing system that will function more efficiently and can be hosted in the cloud.

B. Customers are getting frustrated with Customer Service staff, causing the company to lose business and customer loyalty.

C. The current system requires unacceptable investments of time and resources in order to complete required business processes.

D. Sales and Customer Service staff are inadequately trained to handle customer concerns.

Answer :

The correct answer is Option a. The company needs a new order processing system that will function more efficiently and can be hosted in the cloud most clearly and thoroughly defines the current problem that Tasha's team needs to solve. This upgrade will resolve current inefficiencies and align with the company's digital transformation goals.

The legacy system is inefficient, generates errors, and cannot be seamlessly migrated to a cloud environment. Upgrading to a modern, flexible, and capable order processing system will address these issues, enhance customer satisfaction, and streamline internal processes, aligning with the company's digital transformation goals.

Therefore, the core problem is the need for a new order processing system that is more efficient and cloud-compatible.

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Rewritten by : Barada

Tasha's company is in requirement of adapting to newer business systems that will help in functioning of the business more efficiently as it will be hosted in cloud.

What is business system?

Business system refers to the model and ways of functioning of an organization that drives its sales in the market. With the changing times and trend, it is important to update the business systems.

Thus, option A correctly states that to be able to adapt to the changing business environment, Tasha's company needs to change its business systems, to be able to work more efficiently with the help of cloud.

Learn more about business systems here:

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