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Answer :
Final answer:
The employee reporting misconduct at her firm to the Better Business Bureau is acting as a C) 'whistle-blower'. Whistle-blowers are insiders who reveal mismanagement or criminal behavior in their organizations, despite potential personal repercussions. Laws like the Civil Service Reform Act and the Whistleblower Protection Act protect such persons.
Explanation:
An employee of a small bicycle retailer who reports misconduct to the Better Business Bureau could be termed as a whistle-blower. This term is used for insiders who recognize and want to report mismanagement or criminal behavior within their organization or company. These insiders report such wrongdoings despite the risk to their own career or reputation. Whistle-blowers play a significant role in creating a safe and ethical business environment as they help uncover irregularities that may damage the reputation of the business, harm the interest of customers, or potentially lead to legal issues.
In the case presented, the employee who reported that her firm had failed to deliver 20 online orders and wouldn't refund the money to disgruntled customers acted as a whistle-blower. By doing this, she took a stand to inform the authorities of the unethical practices of her firm, even though the consequences might involve risking her job. Federal law protects whistle-blowers under acts like the Civil Service Reform Act of 1978 and the Whistleblower Protection Act of 1989.
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