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Answer :
The generic blueprint offered by a service organization must be flexible, scalable, robust, and detailed, and can include both a framework and a security model. Thus, D is correct.
A service organization's generic blueprint serves as a guide for delivering consistent and high-quality services to customers. To be effective, this blueprint must be flexible to accommodate changes in customer needs, scalable to adapt to changes in demand, robust to handle unexpected disruptions, and detailed enough to provide clear guidance to employees.
A framework can provide the overall structure and methodology for delivering services, while a security model can ensure that appropriate safeguards are in place to protect both the organization and its customers. Both elements are essential for developing a comprehensive and effective blueprint that can help service organizations meet their goals and objectives.
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Final answer:
The term that describes a generic blueprint offered by service organizations which must be flexible, scalable, robust, and detailed, is called a framework. Unlike security models or standards, a framework provides a skeleton structure to build upon, meeting the unique needs of different systems.
Explanation:
The term in question describes a framework. A framework in the context of service organizations is a generic blueprint that is designed to be adaptable (flexible), able to handle growth (scalable), and resistant to failure (robust). It also needs to be meticulously detailed to ensure all parts of the service can operate effectively. It's unlike a security model, which is a representation of information security for a system, or a security standard, which are specific guidelines for practicing safe internet safety measures.
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