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Prior to releasing health information through a patient portal, the HIM staff must ensure that the record is complete.

Answer :

Final answer:

The HIM staff must ensure that health records are secure and confidential before releasing them through a patient portal.

Explanation:

Prior to releasing health information through a patient portal, the HIM staff must ensure that the record is secure and confidential. This means taking measures to protect the record from unauthorized access and ensuring that only authorized individuals have access to it. For example, the staff may need to use encryption to protect the data during transmission and implement strong access controls to restrict who can view and edit the information.

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