Taylor, a manager in a department store, has told Morgan to check the inventory in one of the largest display areas in the store. Morgan says this cannot be done straight away because of other job duties. Taylor tells Morgan to check the inventory now because, as the boss, Morgan must do whatever job-related tasks Taylor sets out.

Taylor is trying to use __________ power to influence Morgan's behavior.

Question

24-08-2023
Business

High School

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Taylor, a manager in a department store, has told Morgan to check the inventory in one of the largest display areas in the store. Morgan says this cannot be done straight away because of other job duties. Taylor tells Morgan to check the inventory now because, as the boss, Morgan must do whatever job-related tasks Taylor sets out.

Taylor is trying to use __________ power to influence Morgan's behavior.

Answer :

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Ethan9567 Ethan9567 · Answer 1 · 2024-11-05T23:59:31-05:00

Taylor is using legitimate power to influence Morgan's behavior. Legitimate power comes from Taylor's formal authority as a manager. Overreliance on power can negatively impact work relationships and communication.

Taylor, the manager in this scenario, is attempting to use legitimate power to influence Morgan's behavior. Legitimate power is based on the position of authority one holds within an organization, such as being a department store manager like Taylor. The authority confers the power to make certain demands from subordinates, and it is often linked to job roles and responsibilities bestowed by the company's hierarchy. This form of power can compel employees to comply due to formal authority rather than personal influence or other forms of power like reward or expert power.

It is important to note that an effective manager also needs to balance the use of power with trust and a positive working relationship. Overusing legitimate power, like demanding tasks without consideration for an employee's current workload, can lead to negative consequences and a toxic working environment. Managers should aim to understand and align their team's priorities and communicate effectively to avoid misunderstandings and conflicts, which often arise when selective perception impacts the interpretation of communication.