Answer :

To fix the issue of not being able to unlock mature webtoons, ensure your date of birth is correct in account settings, complete any additional age verification, and contact customer support if the problem persists.

If you cannot unlock mature webtoons despite being 20 years old, the issue may be one of age verification within the app or site you're using. First, check your account settings to ensure your date of birth is entered correctly. If the date of birth on your account is accurate and confirms you are over the age of 18, you might need to look for an age verification section within the settings or account profile where you can confirm that you are indeed an adult. Some platforms require you to agree to a maturity rating or to verify your age with additional steps beyond just entering a date of birth, such as providing an ID.

If your date of birth is correct and you've completed any necessary age verification steps but still have issues, reaching out to the customer support team of the Webtoon service would be the next course of action. They can provide more specific guidance and help resolve any technical issues that may be preventing access to mature content.

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