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A __________ is a framework for how a firm will create, deliver, and capture value.
a. Segmentation
b. Basis for value
c. Business-level strategy
d. Business model

Answer :

d. Business model. A Business model is a framework for how a firm will create, deliver, and capture value.

A business model is a conceptual framework that summarizes how a company creates, delivers, and captures value. It describes who its customers are, how it reaches them and relates to them (market participation); what a company offers its customers (the value proposition); with what resources, activities, and partners it creates its offerings (value chain infrastructure); and, finally, how it organizes and manages its operations (management model).

This framework is critical for understanding how a firm plans to generate revenue and sustain its operations over time. By detailing core aspects such as customer segmentation, value propositions, channels, customer relationships, revenue streams, key resources, key activities, key partnerships, and cost structures, a business model provides a comprehensive view of the firm's strategic direction.

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