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Customers in a motor vehicle office pick up a ticket from a ticketing machine and go to the nearest open counter when their ticket number flashes on a screen. How is this line system best described?

Answer :

Final answer:

The line system described is a queue management system that relies on assigning tickets to customers in order of arrival and using an electronic display to signal when it's a customer's turn. It operates under the assumption that one customer arrives at a time and the flow of customers is constant. Technology plays a crucial role in managing the flow.

Explanation:

The line system implemented by the motor vehicle office is best described as a queue management system. In this system, customers arrive, take a ticket from a machine (which is a form of queue numbering), and wait for their number to be called or flash on a screen. They proceed to the next available counter, which is a way to organize the flow of service based on who arrived when.

The assumptions in this scenario include the idea that a single customer arrives at a time and the flow of customers is constant throughout the day. The use of technology, such as electronic displays and ticket machines, is crucial in this system as it allows to track and manage customer flow effectively. Similar technologies, like E-ZPass, are used in other areas, such as monitoring traffic on toll roads.

Learn more about Queue Management here:

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