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Answer :
Final answer:
A 99.9% uptime Service-Level Agreement (SLA) for a high-availability system allows for approximately 8.76 hours of downtime per year.
Explanation:
Service-level agreements, sometimes referred to as SLAs, are often used to designate the expected level of service between a provider and client. In the case of high-availability systems, a common way to express these expectations is through a concept known as 'uptime.' When you hear terms such as 'three nines' or '99.9%' uptime, this is expressing the percentage of time that a system is expected to be operational.
The implication of a 99.9% uptime SLA is that the system will be down for 0.1% of the time. Seeing as there are 525,600 minutes in a year (365 days * 24 hours * 60 minutes), a 0.1% downtime translates to 525.6 minutes, or roughly 8.76 hours of downtime a year. What this means is that with an SLA of 99.9%, it's acceptable for the system to be unavailable for almost 9 hours throughout the entire year.
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