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Which of the following BMC elements refers to building positive feelings about your business and customer loyalty?

A. Value proposition
B. Customer relationships
C. Market segmentation
D. Customer loyalty plans

Answer :

Final answer:

Customer loyalty in business is fostered through strong relationships, unique value propositions, and loyalty plans. So the correct option is d. customer loyalty plans

Explanation:

Customer relationships refer to building positive feelings about your business and customer loyalty. By establishing strong connections and trust with customers, companies can cultivate loyalty and repeat business.

Value proposition is also crucial as it highlights the unique benefits a business offers, attracting customers and keeping them engaged.

Customer loyalty plans are essential strategies that aim to retain customers by rewarding their repeat business and fostering long-term relationships.

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