16. When you make customers, vendors, products, or services inactive, what changes occur in QuickBooks Online?

Select an answer:
A. The items you make inactive no longer appear in QuickBooks Online lists and drop-down lists. You can't make them active again.
B. The items you make inactive no longer appear in QuickBooks Online lists and drop-down lists, but you can make them active again.
C. The items you make inactive appear in QuickBooks Online lists and drop-down lists with "(deleted)" after their names. Any open transactions related to those items are voided.

17. A customer pays you monthly for the hours you spend on maintenance during the month, so your invoice amount varies from month to month. The recurring transaction you set up for this invoice should be set to _____.

Select an answer:
A. Reminder
B. Memorized
C. Unscheduled
D. Scheduled

18. Eileen is setting up a company in QuickBooks Online and needs to fill in opening balances for vendors. What is the best way to record opening vendor balances and why?

Select an answer:
A. Record the bills that contribute to the opening balance; You can record the bill payments to reduce those balances and have complete records of what those balances represent.
B. In the Vendor information dialog box, fill in the Opening balance field; This approach is quick, and you can complete it when you create the vendor.
C. Record purchase orders and bills for the opening balance; You can track your vendor orders from purchase order through bill payment.
D. In the Vendor information dialog box, fill in the Opening balance field and as of fields; This approach is quick and you can complete it when you create the vendor.

19. You have turned on the reminders feature in QuickBooks Online. Which of the following is not something you can do with reminders?

Select an answer:
A. Send email reminders to several customers at once.
B. Print reminders for customers.
C. Automatically send email reminders seven days after the due date.
D. Send email reminders to customers one at a time.

20. Freya has queued up some transactions to email to customers and others to print. What steps should she take to select all the sales transactions to email?

Select an answer:
A. Filter the sales transaction list using Delivery Method set to Email, and then turn on the checkboxes to the left of each table row.
B. Filter the sales transaction list using Delivery Method set to Send later, and then click the checkbox to the left of the table header row.
C. Filter the sales transaction list using Delivery Method set to Email, and then click the checkbox to the left of the table header row.
D. Filter the sales transaction list using Delivery Method set to Send.

21. Every day, you receive several payments with different payment methods. How should you record payments in QuickBooks Online so you can record the deposit after depositing payments in the bank?

Select an answer:
A. Record payments with the payment method to a Current Liabilities account.
B. In the Receive Payments screen, turn on the Deposit later checkbox.
C. Record payments with the payment method directly to your bank account.
D. Record payments along with the payment method to the Undeposited funds account.

22. Terry needs to calculate the total amount of product to be shipped so he can calculate the shipping cost. Which of the following approaches will do that?

Select an answer:
A. Insert a line after the last row of the lines to subtotal. In the new line, add a Subtotal service item.
B. Select the last row of the lines to subtotal. Below the table, click the Add subtotal button.
C. Select all the rows to subtotal. In the rightmost table column, click the down arrow and choose Subtotal.
D. Total the amount of products to ship outside of QuickBooks Online.