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Answer :
Here's a clear and concise written use case description using Cockburn's Template for the login process of online functionalities for a company's webstore, where only the company's customers are involved:
Title: Login Process for Company's Webstore
Primary Actor: Company's Customer
Goal: To access the online functionalities of the company's webstore
Preconditions:
1. The customer has a valid account with the company's webstore.
2. The customer has a reliable internet connection.
3. The customer has a device capable of accessing the webstore.
Main Success Scenario:
1. The customer opens the webstore's login page.
2. The webstore presents the customer with a login form, requesting their username and password.
3. The customer enters their username and password into the respective fields.
4. The customer submits the form by clicking the "Login" button.
5. The webstore validates the customer's credentials against the stored account information.
6. If the credentials are valid, the webstore grants access to the customer's account and displays the webstore's main page.
7. If the credentials are invalid, the webstore displays an error message, notifying the customer that the login attempt was unsuccessful.
8. The customer can then retry the login process by providing the correct credentials.
Alternative Scenarios:
1. If the customer forgets their password, they can click on the "Forgot password" link on the login page.
- The webstore prompts the customer to enter their registered email address.
- The customer provides their email address and submits the form.
- The webstore sends a password reset link to the customer's email address.
- The customer can then follow the instructions in the email to reset their password.
2. If the customer does not have an account, they can click on the "Sign up" link on the login page.
- The webstore redirects the customer to the registration page.
- The customer provides the required information to create a new account.
- The webstore validates the information and creates a new account for the customer.
- The customer can then proceed to log in using their newly created credentials.
Postconditions:
- The customer successfully logs in and gains access to the online functionalities of the company's webstore.
- The customer can navigate through the webstore, view products, add items to their cart, and complete purchases.
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