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How should one react when receiving a call during an important client meeting?

A. Attend the call in the meeting room itself.

B. Enable the "Silent" mode on the mobile.

C. Leave the meeting room uninformed and attend the call.

D. Send a message to the caller that you will call back.

Answer :

In a professional setting, such as an important client meeting, it's crucial to manage interruptions effectively to maintain a good impression and ensure the meeting runs smoothly. Here is an appropriate way to handle receiving a phone call during such a meeting:

  1. Enable the "Silent" mode on the mobile.

    • Before the meeting starts, it's a good practice to set your phone to silent mode. This prevents any unexpected ringing or notifications that could disrupt the meeting. This option (b) ensures the meeting proceeds without interruptions, allowing you to focus fully on the client and the tasks at hand.
  2. Send a message to the caller that you will call back.

    • If your phone allows you to send quick messages, you can discreetly use this feature to notify the caller that you are in a meeting and will return the call shortly. This option (d) provides a courteous way to acknowledge the caller without disrupting the ongoing meeting.

Choices such as attending the call in the meeting room itself (a) or leaving the meeting room uninformed to attend the call (c) are generally not recommended. They can give an impression of being unprofessional or disrespectful to the client and may hinder your ability to effectively manage your professional relationships.

By using these steps, you demonstrate professionalism and respect for the client and the meeting process, which is essential in any business setting.

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