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Who is the founder of the quality assurance field and the first to describe an approach to assessing quality through a systems framework?

Answer :

Final answer:

Avedis Donabedian, a renowned physician and professor, is widely recognized as the pioneer of the quality assurance field.

Explanation:

Avedis Donabedian, born in 1919, was a prominent physician, researcher, and educator, best known for his significant contributions to the field of healthcare quality assurance. He developed a groundbreaking framework for evaluating the quality of healthcare services, which became known as the Donabedian Model or the Structure-Process-Outcome framework.

  • Structure: Donabedian highlighted the importance of assessing the organizational structure of healthcare facilities, including resources, facilities, staffing, and equipment. He believed that a well-organized structure provides the foundation for delivering high-quality care.
  • Process: Donabedian emphasized the evaluation of healthcare processes, focusing on the activities and interventions involved in patient care delivery. He advocated for standardized procedures, efficient workflows, and evidence-based practices to ensure optimal outcomes.
  • Outcome: Donabedian stressed the significance of measuring patient outcomes as the ultimate indicator of healthcare quality. He considered outcomes such as patient satisfaction, health status, mortality rates, and complications as crucial metrics for assessing the effectiveness of healthcare services.

Donabedian's work revolutionized the approach to quality assessment in healthcare by emphasizing the interconnectedness of structure, process, and outcome. His framework provided a systematic method for evaluating and improving the quality of care delivery, influencing healthcare policies, accreditation standards, and quality improvement initiatives globally. Donabedian's legacy continues to inspire healthcare professionals and organizations in their pursuit of excellence and patient-centered care.

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