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How can electronic health records, mobile health, patient portals, or telemedicine impact social determinants of health?

Answer :

ICTs such as electronic health records, mobile health, patient portals, and telemedicine can positively influence the management of health information and patient-provider communication. However, the digital divide and e-literacy levels can limit access and use among certain populations.

The integration of Information and Communication Technologies (ICTs) such as electronic health records, mobile health, patient portals, and telemedicine has the potential to significantly impact the social determinants of health. These digital tools enable better access to health information, improve the management of personal health data, and facilitate more efficient communication between patients and healthcare providers.

However, the benefits of these technologies are not equally distributed due to the digital divide. This inequity in access can lead to discrepancies in health outcomes based on factors such as income, education, ethnicity, and geography, such as rural versus urban locations. Technology literacy or e-literacy is another key aspect influencing the effective and safe use of ICTs in health management.

A study reveals that even when patient portals are available, usage is lower among minorities and individuals with lower income or education levels, especially those without internet access in their neighborhood. Furthermore, families in rural areas face additional hurdles in accessing online health information.

Ultimately, it is clear that while ICTs offer promising solutions for managing health and finances more efficiently, it is crucial to address the implications of the digital divide, enhance technology literacy, and ensure equitable access to these tools for improving overall health outcomes and addressing social determinants of health.

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