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Answer :
Final answer:
The goal of patient portals includes increased communication and patient engagement, allowing patients to access their health information. However, it does not aim to avoid staff communication with patients, as effective communication is essential for quality care. Thus, the statement about avoiding direct staff-patient communication is not a goal of patient portals.
Explanation:
Understanding Patient Portals
Patient portals are secure online websites that provide patients with easy access to their personal health information. They are designed to enhance the healthcare experience by facilitating greater patient engagement and communication. The goals of patient portals include:
- Increased communication between the healthcare team and the patient.
- Allowing patients to view their own lab work.
- Encouraging patients to be involved in their care.
However, one statement in the question is not a goal of patient portals:
- Strives to avoid staff having to talk directly to patients.
This option goes against the primary purpose of the portals, which is to enhance communication rather than diminish it. Patient portals aim to provide information and tools that empower patients, while maintaining open lines of communication with healthcare providers.
Learn more about Patient Portals here:
https://brainly.com/question/42900252
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