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Answer :
Final answer:
The billing workflow process includes steps such as Coordination of Benefits (COB) where payment responsibilities are outlined, and Verifying insurance eligibility, checking the validity of a patient's health insurance. Other steps like confirming appointments and registering for portals might be part of patient handling, but not directly related to the billing workflow.
Explanation:
In the billing workflow process in healthcare settings, there are several key steps. Steps relevant to this task include A. Coordination of benefits (COB) and D. Verifying insurance eligibility. The Coordination of Benefits is an important phase where the payment responsibility is outlined for all coverage plans that a patient may have. The process prioritizes the benefits payment so that the primary insurer pays first. Next, verifying insurance eligibility is a crucial aspect of the billing process where the healthcare provider checks if the patient's health insurance is valid and verifies what services it will cover.
Steps like B. Front desk calling to confirm patient appointment and C. Patient registers for portal might not directly be a part of the billing workflow process itself but are relevant in the broader context of patient handling in the healthcare setting.
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