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Answer :
Final answer:
The Keystroke-Level Model (KLM) does not model user errors or the cognitive load of tasks, both factors that can significantly impact the time it takes a user to complete a task on a computer system.
Explanation:
The Keystroke-Level Model (KLM) is a tool used in the field of human-computer interaction to estimate how long it will take a user to accomplish a task on a computer system. However, there are two things that KLM doesn't model. First, KLM does not account for errors that users make, which can significantly affect task completion time. Second, the model does not address the cognitive load that a task may impose on a user, meaning it doesn't consider how complex or mentally taxing a task might be.
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