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Answer :
Final answer:
You can configure a Customer Portal and a Help Portal to support your customers and consumers, designed to provide personalized access to resources and general help resources, respectively.
Explanation:
The two types of portals that you can configure to support yourinformation and support. It often includes features such as the ability to track service cases, access a knowledge base, or manage product orders. customers and consumers are: Customer Portal and Help Portal.The two types of portals you can configure to support your customers and consumers are the Customer Portal and the Consumer Portal.
A Customer Portal is designed to provide customers with personalized access to resources, information and support. It often includes features such as the ability to track service cases, access a knowledge base, or manage product orders. A Help Portal, on the other hand, is generally a broader resource that might provide FAQs, support articles, and community forums that help customers resolve issues and learn about products or services. Although it can be personalized, it is frequently designed to be accessed by all users, whether they are logged in customers or not.
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